ERP deployment method
A proven method to deliver your ERP project
From the preliminary analysis to post go-live support, Proges Plus guides you through every stage of your ERP deployment with a single point of contact: your dedicated Project Manager, committed to your success.
What our clients tell us before getting started
Every ERP project is different. Yet the business leaders we work with often share the same concerns about the deployment method. We know these roadblocks well, and our method was built specifically to address them.
We tried an ERP five years ago. The project took three times longer than planned, our contact person changed four times and we never really got what we had asked for.
I never know who to call. Between the sales rep, the technical team and support, nobody seems to have the same view of our project.
The software we were sold doesn't really match the way we work. We adapted to the software, not the other way around.
The training was too short and too generic. Six months after go-live, my teams still only use 20% of the features.
If any of these situations sounds familiar, you are exactly where our method makes the difference. A dedicated Project Manager, short and formalized stages, and a configuration modeled on your actual processes: this is the foundation of every Synoptic ERP project.
Our step-by-step support
We follow a structured 7-step method, with formal milestones at every critical phase, to deliver the best results in the shortest possible time.
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1
Preliminary analysis
Contract signatureAs the first stage of the ERP project, the preliminary analysis lays the foundations for the entire approach. Your Project Manager audits your organization, your technical constraints and your business objectives to build a realistic, shared roadmap.
- Assessment of the human resources and budget required
- Definition of the functional scope and the modules to activate
- Hardware and infrastructure recommendations
- High-level project schedule
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2
Detailed review
Detailed review reportThe detailed review is the in-depth analysis phase of your business processes. Your Project Manager immerses themselves in your organization to understand every flow, identify risks and define precisely how Synoptic ERP will be configured to match the way you work.
- Detailed analysis of each company process
- Identification of areas for improvement and bottlenecks
- Assessment of project risks and integration constraints
- Definition of key stakeholders and the detailed schedule
- Joint drafting of the detailed review report, included in the framework agreement
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3
Configuration and development
Technical phaseAs both the publisher and integrator of Synoptic ERP, our teams master every aspect of the software. This dual expertise allows us to configure the ERP as closely as possible to your actual processes and to develop functions specific to your business, without depending on a third-party publisher or facing unexpected delays.
- Drafting of technical and functional specifications
- Full configuration of the application pilot
- Custom developments to meet your business needs
- Configuration and testing of interfaces with your existing tools
- Validation of hardware and infrastructure choices
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4
Application pilot testing
Pilot acceptanceBefore any deployment, the application pilot is tested under real conditions within your company. This stage is crucial to confirm that the configuration matches your processes, identify the final adjustments needed and prepare your teams to get to grips with the system.
- On-site functional testing of the application pilot
- First training sessions for key users
- Configuration adjustments based on field feedback
- Definition and validation of the final acceptance test plan
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5
Training and deployment
Phased rolloutThe success of an ERP project largely depends on user adoption. Our training is progressive and delivered by your Project Manager, who knows your configuration in detail. Key users are trained first and then act as internal champions to support their colleagues.
- In-depth training of key users on the pilot
- Resolution of gaps and last-minute adjustments
- Writing and delivery of user documentation
- Phased rollout, stage by stage and department by department
- Final implementation of interfaces with third-party tools
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6
Go-live and on-site support
Go-liveOn launch day, you are not alone. A Proges Plus support team is on site to assist your teams under real conditions, handle operational questions immediately and ensure a smooth go-live. This hands-on local support makes all the difference in the first days of use.
- Support team physically present at go-live
- Real-time resolution of incidents and user questions
- Daily monitoring of operational indicators
- Quick adjustments when needed
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7
On-site support until stabilization
Final acceptanceWe stay by your side until the system is fully stabilized. Final acceptance takes place in two formal stages: the VABF (Verification of Proper Operation) at go-live, followed by the VSR (Verification of Regular Service), issued after 3 months of normal operation. The VSR officially closes the project and marks the handover to ongoing maintenance provided by our Agir support unit.
- On-site support until full stabilization
- VABF: Verification of Proper Operation
- VSR: Verification of Regular Service after 3 months
- Handover to ongoing maintenance (Agir support unit)
- Regular major and minor updates
Publisher AND integrator: the Proges Plus difference
At Proges Plus, we have made the strategic choice to remain both the publisher and the integrator of Synoptic ERP. This unique position gives us complete mastery of the solution.
Unlike integrators of third-party software packages, we know every line of code in our solution. This means shorter configuration times, faster custom developments and maintenance handled entirely by our own teams.
Our strategy is built on long-term partnership, grounded in the values of respect, commitment and availability. With our 3 offices in Lille, Lyon and Nantes, we work with clients throughout France.
Frequently asked questions
Everything you want to know about our method
The questions our clients ask most often about our ERP deployment method.
How long does an ERP deployment project with Synoptic take?
The duration depends on the complexity of your organization and the functional scope selected. Our 7-step method is designed to be efficient and fast, thanks to short phases and formal milestones. A standard industrial project generally runs from 6 to 18 months.
Who manages the project on the Proges Plus side?
A dedicated Project Manager is assigned to you as soon as the contract is signed. They are your single point of contact throughout the project: analysis, configuration, training and go-live support. This continuity is one of the keys to our method.
How is user training organized?
Training is progressive and delivered by your Project Manager. Key users are trained beforehand on the application pilot, then help train the end users. User documentation is also written to make getting started easier.
What is the final acceptance of an ERP project?
Final acceptance consists of two stages: the VABF (Verification of Proper Operation), carried out at go-live, and the VSR (Verification of Regular Service), issued after 3 months of stable operation. The VSR formally closes the project.
Can Synoptic ERP be adapted to my industry?
Absolutely. Synoptic ERP is designed for manufacturing companies with specific processes. Our detailed review phase identifies your business specifics and translates them into tailored configuration and custom developments.
How is maintenance handled after deployment?
Our Agir support unit, based in Lille, Lyon and Nantes, takes care of your maintenance. You can reach it by phone or email, whichever you prefer.
Take action
Let's talk about your ERP project
Let's spend 30 minutes discussing your challenges. Our consultants will show you in concrete terms how Synoptic ERP can meet your expectations.