The ERP for sign and signage specialists

Today, being a specialist in the manufacture and installation of signs means working in a hyper-competitive field where meeting deadlines is paramount: the work carried out, particularly with key accounts, means that you have to be as responsive as possible in responding to invitations to tender, while managing contract prices as well as possible.

Your activity as a sign professional therefore requires you to effectively manage the technical specifications in order to have a safe and accurate costing, while ensuring effective monitoring of installation operations and teams in the field.

Synoptic ERP supports sign manufacturers

Whether your business is designing signs, subcontracting and installing signage or flocking vehicles, the requirements for managing technical specifications, customer returns and installation returns are the same! It is in this context, punctuated by unforeseen events, that you must produce within the imposed deadlines, ensuring quality manufacturing and protecting the margins initially planned.

Your illuminated signs, signage and custom lighting can be displayed on the fronts of shopping centres, head offices or boutiques. You therefore have at heart to have an ERP that accompanies you to guarantee the satisfaction of your customers.

Manage and cost your projects as well as possible :

  • Manage and cost your projects as well as possible thanks to the technical specifications and an efficient CRM.
  • Manage sample costing models that allow you to quickly make a proposal tailored to your client’s needs.
  • Enter material requirements by dimensions.
  • Interface with the design office (CAD) in order to carry out the costing of the sign.
  • Check the figures in relation to the evolution of the raw materials.

Plan every aspect of your business :

  • Track current internal actions at a glance through the workflow.
  • Manage your subcontracting.
  • Follow the activity of your suppliers as well as their deadlines.
  • Control your production deadlines.
  • Plan the use of lifting equipment (reservation of cranes, aerial work platforms, lifting machines, etc.).
  • Export the pick-list of tools and materials needed for installation on the day.
  • Plan the organization of the installation teams.
  • Manage the transmission of documents to your field teams via a mobile application (roadmaps for the week, orders for lifting equipment, etc).

Check your workflow :

  • Follow and control your activity : initial order, manufacturing, subcontracting, invoicing, after-sales service.
  • Follow the progress of the installations on a building site : during installation, laying, etc.
  • Couple your workflow with the planning module for a global follow-up of your projects.
  • Set alerts to notify your clients of the progress of their case.

Modules designed for your business

  • After-sales service module

    Optimize your after-sales service thanks to the automatic invoicing module and ticket management.

  • Installation management :

    Manage all aspects of installation, from pre-ordering materials to installation on the day.

  • Design office :

    Facilitate the work of your design office by retrieving observations from sales representatives via the technical specifications.

  • Production :

    Before, during or after production, check your products at any time on the basis of defined criteria.

  • Margins :

    Manage profitability by brand in order to best adjust your responses to calls for tenders, monitor margins per deal, clock times, allocate materials, draw up balance sheets according to brands.

  • Electronic document management

    Your processes (procurement, estimates, on-site installation, invoicing) are automatically transferred to the client’s file for optimal follow-up. You also have the possibility of associating the brand and location of each customer.

Synoptic ERP on a daily basis

Synoptic ERP accompanies you throughout your work process : from the first request for quotation to the installation of the sign or signage.

1. Costing phase :
  • Make a costing based on a similar case or using typical construction sites.
  • Check the expected cost price on the basis of the current procurement costs.
  • Compare the prices of the different contracts.
  • Express material requirements in dimension rather than as a percentage of sheet or bar.
2. Order management :
  • Generate the case.
  • Define tree structures for electronic document management.
  • Enter personalised information related to the building site : on-site contacts, installation, store opening, etc.
3. Sales Administration :
  • Prepare your work sites and study the means to be provided (lifting, skip).
  • Confirm the installation times.
  • Make up roadmaps for posers.
  • Prepare the necessary documents for the installation teams.
4. Action of the design office :
  • Easily transfer all the information from the sales departments to the design office.
  • Interface with SolidWorks 3D CAD software.
  • You can customize the routings and BOMs used for costing without losing track of them.
5. Management of raw material procurement :
  • Manage procurement based on inventory.
  • Visualize in a micro or macro way the current stock.
  • Manage FIFO (first in, first out).
6. Production planning and subcontracting :
  • Anticipate peaks of activity by the forecast workload plan based on the costing ranges adjusted by the design office and/or by the methods office.
  • Make your choice of sub-contracting for manufacturing.
7. Organization of transport :
  • Prepare the transport orders.
  • Consult the details of the loading of a truck.
  • Follow the transports to be planned, planned, carried out.
8. Stock Management :
  • Manage stocks upstream.
  • Manage the available raw materials.
  • Manage the safety stock
9. Production management :
  • Ensure communication between account managers, sales administration and production.
  • Follow the progress of the different productions.
10. After-sales service management :
  • Record customer calls.
  • Categorize the breakdown.
  • Plan interventions directly from the installers’ schedules.
  • Track time and component consumption.
  • Invoice the intervention or transform it into an estimate if necessary.