{"id":21,"date":"2019-12-20T11:49:36","date_gmt":"2019-12-20T10:49:36","guid":{"rendered":"https:\/\/synoptic-erp.com\/?page_id=21"},"modified":"2026-10-22T09:04:43","modified_gmt":"2026-10-22T07:04:43","slug":"support-documentation-erp","status":"publish","type":"page","link":"https:\/\/www.synoptic-erp.com\/fr\/support-documentation-erp\/","title":{"rendered":"Support et documentation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21\" class=\"elementor elementor-21 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c21a1 e-flex e-con-boxed e-con e-parent\" data-id=\"d0c21a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c21b2 elementor-widget elementor-widget-html\" data-id=\"d0c21b2\" data-element_type=\"widget\" data-e-type=\"widget\" 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.material-symbols-outlined { font-size: 26px; color: var(--syn-accent); }\r\n.syn-doc a.syn-doc-link { display: inline-flex; align-items: center; gap: 6px; margin-top: 12px; font-weight: 600; font-size: 15px; color: var(--syn-accent) !important; text-decoration: none !important; }\r\n.syn-doc a.syn-doc-link:hover { color: var(--syn-navy) !important; }\r\n.syn-doc a.syn-doc-link .material-symbols-outlined { font-size: 18px; }\r\n.syn-doc-fear-foot { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px 16px; }\r\n.syn-doc .syn-doc-fear-foot a.syn-doc-link { margin-top: 0; }\r\n.syn-doc-ei .syn-doc-ei-grid { margin-bottom: 32px; }\r\n.syn-doc-split { display: grid; grid-template-columns: 1.15fr 1fr; gap: 48px; align-items: center; margin-bottom: 32px; }\r\n.syn-doc p.syn-doc-split-intro { margin-bottom: 0 !important; }\r\n.syn-doc-split-visual > img { width: 100%; border-radius: 30px; aspect-ratio: 3 \/ 2; object-fit: cover; }\r\n.syn-doc .syn-doc-banner img { width: 100%; height: 380px; object-fit: cover; object-position: center 40%; border-radius: 30px; }\r\n.syn-doc-ei li.syn-doc-card { border-color: #ffffff; }\r\n.syn-doc-ei .syn-doc-h2 { margin-bottom: 18px; }\r\n.syn-doc-ei + .syn-doc-article { margin-top: 20px; }\r\n.syn-doc-section > .syn-doc-cards + .syn-doc-article { margin-top: 20px; }\r\n.syn-doc-article .syn-doc-btn + .syn-doc-btn { margin-left: 4px; }\r\n.syn-doc-partners { margin-top: 20px; display: flex; flex-wrap: wrap; align-items: center; gap: 18px 24px; background: var(--syn-bg-soft); border-radius: 20px; padding: 26px 30px; }\r\n.syn-doc p.syn-doc-partners-t { margin: 0; font-family: 'Barlow', Arial, sans-serif; font-size: 20px; font-weight: 700; color: var(--syn-navy); flex-basis: 100%; }\r\n.syn-doc ul.syn-doc-chips { display: flex !important; flex-wrap: wrap; gap: 10px; flex: 1; }\r\n.syn-doc li.syn-doc-chip { background: #ffffff; border: 1px solid var(--syn-border-strong); color: var(--syn-navy); font-size: 14px; font-weight: 600; padding: 7px 16px !important; border-radius: 30px; }\r\n.syn-doc-solid { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; align-items: center; background: var(--syn-navy); border-radius: 30px; padding: 44px 48px; }\r\n.syn-doc-solid .syn-doc-eyebrow { color: #c7d3ff !important; }\r\n.syn-doc-solid h2.syn-doc-h2 { color: #ffffff; }\r\n.syn-doc-solid p { color: #dfe5ff !important; margin: 0; }\r\n.syn-doc ul.syn-doc-solid-list { display: flex !important; flex-direction: column; gap: 14px; }\r\n.syn-doc ul.syn-doc-solid-list li { display: flex !important; align-items: flex-start; gap: 12px; background: rgba(255,255,255,0.08); border-radius: 16px; padding: 14px 18px !important; color: #ffffff; font-size: 16px; line-height: 1.5; }\r\n.syn-doc-solid-list .material-symbols-outlined { font-size: 22px; color: #9fb3ff; flex-shrink: 0; }\r\n.syn-doc ul.syn-doc-sectors { display: grid !important; grid-template-columns: repeat(6, 1fr); gap: 12px; margin: 0 0 20px 0 !important; }\r\n.syn-doc ul.syn-doc-sectors li { display: flex !important; flex-direction: column; align-items: center; text-align: center; gap: 10px; background: var(--syn-bg-soft); border: 1px solid var(--syn-border); border-radius: 20px; padding: 20px 12px !important; font-size: 14px; font-weight: 600; line-height: 1.35; color: var(--syn-navy); }\r\n.syn-doc ul.syn-doc-sectors .material-symbols-outlined { font-size: 30px; color: var(--syn-accent); }\r\n.syn-doc-fear-who { display: flex; flex-direction: column; gap: 2px; font-size: 15px; line-height: 1.45; color: var(--syn-muted); }\r\n.syn-doc-fear-who strong { font-family: 'Barlow', Arial, sans-serif; font-size: 18px; color: var(--syn-navy); }\r\n@media (max-width: 1024px) {\r\n  .syn-doc ul.syn-doc-cards-4 { grid-template-columns: repeat(2, 1fr); }\r\n  .syn-doc ul.syn-doc-sectors { grid-template-columns: repeat(3, 1fr); }\r\n}\r\n@media (max-width: 900px) {\r\n  .syn-doc ul.syn-doc-kpis, .syn-doc ul.syn-doc-cards-3 { grid-template-columns: repeat(2, 1fr); }\r\n  .syn-doc ul.syn-doc-cards-2 { grid-template-columns: 1fr; }\r\n  .syn-doc-solid { grid-template-columns: 1fr; padding: 36px 28px; gap: 28px; }\r\n  .syn-doc-split { grid-template-columns: 1fr; gap: 28px; }\r\n  .syn-doc .syn-doc-banner img { height: 300px; }\r\n}\r\n@media (max-width: 600px) {\r\n  .syn-doc ul.syn-doc-cards-3, .syn-doc ul.syn-doc-cards-4 { grid-template-columns: 1fr; }\r\n  .syn-doc ul.syn-doc-kpis { grid-template-columns: 1fr 1fr; gap: 12px; }\r\n  .syn-doc li.syn-doc-kpi { padding: 20px 16px !important; border-radius: 20px; }\r\n  .syn-doc-kpi-l { font-size: 14px; }\r\n  .syn-doc ul.syn-doc-sectors { grid-template-columns: repeat(2, 1fr); }\r\n  .syn-doc-kpi-v { font-size: 30px; }\r\n  .syn-doc li.syn-doc-card-row { flex-direction: column; }\r\n  .syn-doc-solid { padding: 28px 20px; }\r\n  .syn-doc .syn-doc-banner img { height: 220px; border-radius: 20px; }\r\n  .syn-doc-split-visual > img { border-radius: 20px; }\r\n  .syn-doc-partners { padding: 22px 20px; }\r\n  .syn-doc-article .syn-doc-btn + .syn-doc-btn { margin-left: 0; }\r\n  .syn-doc .syn-doc-step-head { padding-left: 8px; }\r\n}\r\n\r\n.syn-doc-hero-visual svg { display: block; width: 100%; height: auto; border-radius: 20px; }\r\n.syn-doc .syn-doc-hero-visual { padding: 0; background: transparent; }\r\n.syn-doc-iso-link { stroke: #4164e6; stroke-width: 0.06; stroke-dasharray: 0.18 0.22; stroke-linecap: round; opacity: 0.55; animation: syn-doc-iso-flow 1.6s linear infinite; }\r\n.syn-doc-iso-packet { fill: #4164e6; opacity: 0; animation: syn-doc-iso-packet 3.6s ease-in-out infinite; }\r\n.syn-doc-iso-float { animation: syn-doc-iso-float 4.5s ease-in-out infinite; }\r\n.syn-doc-iso-gear { transform-box: fill-box; transform-origin: center; animation: syn-doc-iso-spin 9s linear infinite; }\r\n.syn-doc-iso-bar { transform-box: fill-box; transform-origin: top; animation: syn-doc-iso-bar 2.4s ease-in-out infinite alternate; }\r\n.syn-doc-iso-carton { opacity: 0; animation: syn-doc-iso-carton 4s linear infinite; }\r\n.syn-doc-iso-truck { animation: syn-doc-iso-truck 6s ease-in-out infinite; }\r\n.syn-doc-iso-led { animation: syn-doc-iso-led 1.2s steps(2, jump-none) infinite; }\r\n@keyframes syn-doc-iso-flow { to { stroke-dashoffset: -0.8; } }\r\n@keyframes syn-doc-iso-packet { 0% { transform: translate(0, 0); opacity: 0; } 10% { opacity: 1; } 45% { transform: translate(var(--dx), var(--dy)); opacity: 1; } 55%, 100% { transform: translate(var(--dx), var(--dy)); opacity: 0; } }\r\n@keyframes syn-doc-iso-float { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-6px); } }\r\n@keyframes syn-doc-iso-spin { to { transform: rotate(360deg); } }\r\n@keyframes syn-doc-iso-bar { from { transform: scaleY(0.45); } to { transform: scaleY(1); } }\r\n@keyframes syn-doc-iso-carton { 0% { transform: translate(0, 0); opacity: 0; } 8% { opacity: 1; } 85% { opacity: 1; } 100% { transform: translate(var(--cx), var(--cy)); opacity: 0; } }\r\n@keyframes syn-doc-iso-truck { 0%, 100% { transform: translate(0, 0); } 50% { transform: translate(8.8px, 5.1px); } }\r\n@keyframes syn-doc-iso-led { 0% { fill: #ffffff; } 100% { fill: #7d97f2; } }\r\n@media (prefers-reduced-motion: reduce) { .syn-doc-iso-link, .syn-doc-iso-packet, .syn-doc-iso-float, .syn-doc-iso-gear, .syn-doc-iso-bar, .syn-doc-iso-carton, .syn-doc-iso-truck, .syn-doc-iso-led { animation: none; } .syn-doc-iso-carton { opacity: 1; } }\r\n\r\n.syn-doc.syn-doc-rv-on .syn-doc-rv { opacity: 0; transform: translateY(18px); }\r\n.syn-doc.syn-doc-rv-on .syn-doc-rv-x { transform: translateX(24px); }\r\n.syn-doc.syn-doc-rv-on .syn-doc-rv.is-in { opacity: 1; transform: none; transition: opacity 0.6s ease-out var(--rv, 0s), transform 0.6s cubic-bezier(0.22, 1, 0.36, 1) var(--rv, 0s); }\r\n.syn-doc.syn-doc-rv-on li.syn-doc-step.syn-doc-rv .syn-doc-step-num { transform: scale(0.4); }\r\n.syn-doc.syn-doc-rv-on li.syn-doc-step.syn-doc-rv.is-in .syn-doc-step-num { transform: scale(1); transition: transform 0.5s cubic-bezier(0.34, 1.56, 0.64, 1) 0.15s; }\r\n.syn-doc.syn-doc-rv-on li.syn-doc-step.syn-doc-rv .syn-doc-step-rail::after { transform: scaleY(0); transform-origin: top; }\r\n.syn-doc.syn-doc-rv-on li.syn-doc-step.syn-doc-rv.is-in .syn-doc-step-rail::after { transform: scaleY(1); transition: transform 0.9s ease-out 0.35s; }\r\n.syn-doc.syn-doc-rv-on li.syn-doc-step.syn-doc-rv .syn-doc-milestone { opacity: 0; transform: scale(0.8); }\r\n.syn-doc.syn-doc-rv-on li.syn-doc-step.syn-doc-rv.is-in .syn-doc-milestone { opacity: 1; transform: scale(1); transition: opacity 0.4s ease-out 0.3s, transform 0.5s cubic-bezier(0.34, 1.56, 0.64, 1) 0.3s; }\r\n.syn-doc.syn-doc-rv-on .syn-doc-fear.syn-doc-rv .syn-doc-fear-quote { opacity: 0; transform: scale(0.5) rotate(-15deg); }\r\n.syn-doc.syn-doc-rv-on .syn-doc-fear.syn-doc-rv.is-in .syn-doc-fear-quote { opacity: 1; transform: none; transition: opacity 0.5s ease-out calc(var(--rv, 0s) + 0.25s), transform 0.6s cubic-bezier(0.34, 1.56, 0.64, 1) calc(var(--rv, 0s) + 0.25s); }\r\n\r\n.syn-doc-evo { background: var(--syn-bg-soft); border-radius: 30px; padding: 34px 36px 30px 36px; margin: 0 0 32px 0; }\r\n.syn-doc p.syn-doc-evo-t { margin: 0 0 24px 0; font-family: 'Barlow', Arial, sans-serif; font-size: 22px; font-weight: 700; line-height: 1.3; color: var(--syn-navy); }\r\n.syn-doc-evo-grid { display: grid; grid-template-columns: 170px 32px 1fr 32px 130px; gap: 16px; align-items: center; }\r\n.syn-doc-evo-start, .syn-doc-evo-end { display: flex; flex-direction: column; align-items: center; gap: 12px; text-align: center; }\r\n.syn-doc a.syn-doc-evo-seed { display: flex; flex-direction: column; align-items: center; gap: 8px; background: var(--syn-accent); color: #ffffff !important; text-decoration: none !important; border-radius: 20px; padding: 18px 14px; font-weight: 600; font-size: 15px; line-height: 1.3; width: 100%; }\r\n.syn-doc a.syn-doc-evo-seed .material-symbols-outlined { font-size: 32px; }\r\n.syn-doc a.syn-doc-evo-seed:hover { background: var(--syn-navy); }\r\n.syn-doc-evo-arrow .material-symbols-outlined { font-size: 28px; color: var(--syn-border-strong); }\r\n.syn-doc-evo-mid { display: flex; flex-direction: column; gap: 12px; }\r\n.syn-doc-evo-cap { font-size: 13px; font-weight: 600; letter-spacing: 0.6px; text-transform: uppercase; color: var(--syn-muted); }\r\n.syn-doc ul.syn-doc-evo-chips { display: flex !important; flex-wrap: wrap; gap: 8px; }\r\n.syn-doc ul.syn-doc-evo-chips a { display: inline-block; background: #ffffff; border: 1px solid var(--syn-border-strong); color: var(--syn-navy) !important; text-decoration: none !important; font-size: 14px; font-weight: 600; padding: 6px 14px; border-radius: 30px; }\r\n.syn-doc ul.syn-doc-evo-chips a:hover { border-color: var(--syn-accent); color: var(--syn-accent) !important; }\r\n.syn-doc-evo-num { font-family: 'Barlow', Arial, sans-serif; font-size: 64px; font-weight: 800; line-height: 0.9; color: var(--syn-accent); }\r\n.syn-doc-evo-unit { font-size: 15px; font-weight: 600; color: var(--syn-navy); margin-top: -6px; }\r\n.syn-doc-evo-gauge { margin-top: 26px; height: 10px; border-radius: 10px; background: #ffffff; border: 1px solid var(--syn-border); overflow: hidden; }\r\n.syn-doc-evo-fill { display: block; height: 100%; width: 100%; background: var(--syn-accent); border-radius: 10px; transform-origin: left center; }\r\n.syn-doc-evo.is-anim ul.syn-doc-evo-chips li { opacity: 0; transform: translateY(8px); }\r\n.syn-doc-evo.is-anim .syn-doc-evo-fill { transform: scaleX(0.067); }\r\n.syn-doc-evo.is-in ul.syn-doc-evo-chips li { animation: syn-doc-evo-pop 0.45s ease-out forwards; animation-delay: calc(var(--i) * 0.22s + 0.3s); }\r\n.syn-doc-evo.is-in .syn-doc-evo-fill { transform: scaleX(1); transition: transform 3.4s cubic-bezier(0.4, 0, 0.2, 1) 0.3s; }\r\n@keyframes syn-doc-evo-pop { to { opacity: 1; transform: translateY(0); } }\r\n.syn-doc li.syn-doc-step-key .syn-doc-step-card { background: var(--syn-navy); border-color: var(--syn-navy); }\r\n.syn-doc li.syn-doc-step-key .syn-doc-step-card h3.syn-doc-h3 { color: #ffffff; }\r\n.syn-doc li.syn-doc-step-key .syn-doc-step-card p { color: #dfe5ff !important; }\r\n.syn-doc li.syn-doc-step-key .syn-doc-milestone { background: var(--syn-accent); border-color: var(--syn-accent); color: #ffffff; }\r\n.syn-doc li.syn-doc-step-key .syn-doc-step-num { background: var(--syn-navy); }\r\n@media (max-width: 900px) {\r\n  .syn-doc-evo-grid { grid-template-columns: 1fr; gap: 18px; }\r\n  .syn-doc-evo-arrow { justify-self: center; transform: rotate(90deg); }\r\n  .syn-doc-evo-start { max-width: 240px; justify-self: center; width: 100%; }\r\n}\r\n@media (max-width: 600px) {\r\n  .syn-doc-evo { padding: 26px 20px; }\r\n  .syn-doc-evo-num { font-size: 52px; }\r\n  .syn-doc p.syn-doc-evo-t { font-size: 20px; }\r\n  .syn-doc ul.syn-doc-evo-chips a { font-size: 13px; padding: 5px 12px; }\r\n}\r\n\n.syn-doc-dl { background: var(--syn-bg-soft); border: 1px solid var(--syn-border); border-radius: 30px; padding: 56px 48px 0 48px; margin: 0 0 64px 0; overflow: hidden; text-align: center; }\n.syn-doc-dl-text { max-width: 860px; margin: 0 auto; }\n.syn-doc .syn-doc-dl .syn-doc-lead { max-width: 720px; margin-left: auto; margin-right: auto; }\n.syn-doc ul.syn-doc-dl-facts { justify-content: center; }\n.syn-doc-scene { margin: 36px -48px 0 -48px; }\n.syn-doc-scene svg { display: block; width: 100%; height: auto; }\n.syn-doc-scene svg.syn-doc-scene-compact { display: none; }\n@keyframes syn-doc-pk { 0% { transform: translate(0, 0); opacity: 0; } 8% { opacity: 1; } 45% { transform: translate(var(--cx), var(--cy)); } 86% { transform: translate(var(--ex), var(--ey)); opacity: 1; } 94%, 100% { transform: translate(var(--ex), var(--ey)); opacity: 0; } }\n.syn-doc-pk { opacity: 0; animation: syn-doc-pk 4.8s linear infinite; }\n.syn-doc-pk-fast { opacity: 0; animation: syn-doc-pk 3.2s linear infinite; }\n@keyframes syn-doc-bk { 0%, 10% { transform: scaleY(0); } 22%, 88% { transform: scaleY(1); } 100% { transform: scaleY(0); } }\n.syn-doc-bk { transform-box: fill-box; transform-origin: top; animation: syn-doc-bk 4.8s ease-in-out infinite; }\n@keyframes syn-doc-dlico { 0%, 100% { transform: translateY(-5px); } 50% { transform: translateY(4px); } }\n.syn-doc-dlico { animation: syn-doc-dlico 1.8s ease-in-out infinite; }\n@keyframes syn-doc-ripple { 0% { transform: scale(0.5); opacity: 0.9; } 100% { transform: scale(1.7); opacity: 0; } }\n.syn-doc-ripple { transform-box: fill-box; transform-origin: center; opacity: 0; animation: syn-doc-ripple 2.7s ease-out infinite; }\n.syn-doc p.syn-doc-dl-eyebrow { display: inline-flex; align-items: center; gap: 8px; }\n.syn-doc-dl-eyebrow .material-symbols-outlined { font-size: 20px; }\n.syn-doc-dl .syn-doc-lead { margin-bottom: 22px !important; }\n.syn-doc ul.syn-doc-dl-facts { display: flex !important; flex-wrap: wrap; gap: 10px 24px; margin: 0 0 28px 0 !important; }\n.syn-doc ul.syn-doc-dl-facts li { display: inline-flex !important; align-items: center; gap: 8px; font-size: 15px; line-height: 1.4; color: var(--syn-navy); }\n.syn-doc-dl-facts .material-symbols-outlined { font-size: 20px; color: var(--syn-accent); }\n.syn-doc-dl-nav { position: relative; z-index: 4; margin: 0 -48px; border-top: 1px solid var(--syn-border); }\n.syn-doc .syn-doc-dl-nav ul { display: grid !important; grid-template-columns: repeat(5, 1fr); gap: 1px; background: var(--syn-border); }\n.syn-doc .syn-doc-dl-nav li { background: #ffffff; }\n.syn-doc a.syn-doc-dl-tab { display: flex; align-items: center; justify-content: center; gap: 10px; height: 100%; padding: 20px 14px; font-family: 'Barlow', Arial, sans-serif; font-size: 17px; font-weight: 700; line-height: 1.25; color: var(--syn-navy) !important; text-decoration: none !important; transition: background 0.2s, color 0.2s; }\n.syn-doc-dl-tab .material-symbols-outlined { font-size: 22px; color: var(--syn-accent); transition: transform 0.2s; }\n.syn-doc a.syn-doc-dl-tab:hover { background: var(--syn-bg-tint); color: var(--syn-accent) !important; }\n.syn-doc a.syn-doc-dl-tab:hover .material-symbols-outlined { transform: translateY(2px); }\n.syn-doc #en-bref .syn-doc-note { margin-top: 0; }\n.syn-doc li.syn-doc-chip { font-weight: 500 !important; }\n.syn-doc.syn-doc-rv-on .syn-doc-rv { opacity: 0; transform: translateY(16px); }\n.syn-doc.syn-doc-rv-on .syn-doc-rv.is-in { opacity: 1; transform: none; transition: opacity 0.45s ease-out var(--rv, 0s), transform 0.5s cubic-bezier(0.22, 1, 0.36, 1) var(--rv, 0s); }\n.syn-doc p.syn-doc-cat-meta { font-size: 14px !important; color: var(--syn-muted) !important; margin: 0 !important; }\n.syn-doc-feat { display: grid; grid-template-columns: 1fr 1.1fr; gap: 48px; align-items: center; background: var(--syn-bg-soft); border-radius: 30px; padding: 48px; }\n.syn-doc a.syn-doc-feat-cover { display: block; border-radius: 20px; overflow: hidden; box-shadow: 0 18px 40px rgba(30,41,78,0.14); transition: transform 0.3s ease, box-shadow 0.3s ease; }\n.syn-doc a.syn-doc-feat-cover:hover { transform: translateY(-4px); box-shadow: 0 24px 48px rgba(30,41,78,0.18); }\n.syn-doc img.syn-doc-feat-img { width: 100%; border-radius: 0 !important; }\n.syn-doc h3.syn-doc-feat-title { font-size: 28px; margin-bottom: 14px; }\n.syn-doc-feat-body > p { color: var(--syn-muted); }\n.syn-doc p.syn-doc-feat-toc-t { font-family: 'Barlow', Arial, sans-serif; font-weight: 700; font-size: 17px; margin: 4px 0 0 0; }\n.syn-doc-feat .syn-doc-checks { margin-bottom: 26px !important; border-top: 0; padding-top: 12px !important; }\n.syn-doc-feat .syn-doc-btns { margin-bottom: 12px; }\n.syn-doc ul.syn-doc-docs { display: grid !important; grid-template-columns: repeat(3, 1fr); gap: 20px; margin-bottom: 20px !important; }\n.syn-doc li.syn-doc-doc { display: flex !important; flex-direction: column; background: #ffffff; border: 1px solid 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data-i=\"folder_open\"><\/span>Espace t\u00e9l\u00e9chargements<\/p><h1 class=\"syn-doc-h1\">Documentation <span>Synoptic ERP<\/span> et support \u00e0 distance<\/h1><p class=\"syn-doc-lead\">Plaquettes de pr\u00e9sentation, fiches par fonctionnalit\u00e9, catalogues sectoriels et outil d'assistance \u00e0 distance : toutes les ressources pour d\u00e9couvrir Synoptic ERP, le pr\u00e9senter \u00e0 vos \u00e9quipes et \u00eatre accompagn\u00e9 au quotidien.<\/p><ul class=\"syn-doc-dl-facts\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span><span>11 documents PDF<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"lock_open\"><\/span><span>Acc\u00e8s libre, sans inscription<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"support_agent\"><\/span><span>Support \u00e0 distance pour les clients<\/span><\/li><\/ul><div class=\"syn-doc-btns syn-doc-btns-center\"><a 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x=\"535.5\" y=\"179.4\" width=\"9\" height=\"2.4\" rx=\"1.2\" fill=\"#4164e6\"><\/rect><rect x=\"535.5\" y=\"184.4\" width=\"9\" height=\"2\" rx=\"1\" fill=\"#c2cdf8\"><\/rect><rect x=\"535.5\" y=\"188.4\" width=\"6\" height=\"2\" rx=\"1\" fill=\"#c2cdf8\"><\/rect><\/g><\/svg><\/div><nav class=\"syn-doc-dl-nav\" aria-label=\"Rubriques de la documentation\"><ul><li><a class=\"syn-doc-dl-tab\" href=\"#presentation\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"description\"><\/span><span>Pr\u00e9sentation<\/span><\/a><\/li><li><a class=\"syn-doc-dl-tab\" href=\"#fonctionnalites\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"widgets\"><\/span><span>Par fonctionnalit\u00e9<\/span><\/a><\/li><li><a class=\"syn-doc-dl-tab\" href=\"#secteurs\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"factory\"><\/span><span>Par secteur<\/span><\/a><\/li><li><a class=\"syn-doc-dl-tab\" href=\"#sage\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"account_balance\"><\/span><span>Sage<\/span><\/a><\/li><li><a class=\"syn-doc-dl-tab\" href=\"#support\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"support_agent\"><\/span><span>Support \u00e0 distance<\/span><\/a><\/li><\/ul><\/nav><\/section><section class=\"syn-doc-section\" id=\"en-bref\"><div class=\"syn-doc-note\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"info\"><\/span><p>Cette page rassemble la documentation commerciale de Synoptic ERP, l'ERP modulaire de Proges Plus pour les PME industrielles. Tous les documents se t\u00e9l\u00e9chargent gratuitement et sans inscription, au format PDF : une pr\u00e9sentation g\u00e9n\u00e9rale, six pr\u00e9sentations et fiches par fonctionnalit\u00e9 et quatre catalogues sectoriels. Les clients y trouvent aussi l'outil de prise en main \u00e0 distance utilis\u00e9 par notre support.<\/p><\/div><\/section><section class=\"syn-doc-section\" id=\"presentation\"><h2 class=\"syn-doc-h2\">Pr\u00e9sentation g\u00e9n\u00e9rale de Synoptic ERP<\/h2><p class=\"syn-doc-intro\">Une vingtaine de pages pour comprendre ce que Synoptic ERP apporte \u00e0 une PME industrielle, et le partager en interne avant un premier \u00e9change.<\/p><div class=\"syn-doc-feat\"><a class=\"syn-doc-feat-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-feat-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-presentation-synoptic-erp-2026-v2.webp\" alt=\"Couverture de la pr\u00e9sentation g\u00e9n\u00e9rale 2026 de Synoptic ERP\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><\/a><div class=\"syn-doc-feat-body\"><p class=\"syn-doc-eyebrow\">Pr\u00e9sentation g\u00e9n\u00e9rale 2026<\/p><h3 class=\"syn-doc-h3 syn-doc-feat-title\">Synoptic ERP, l'ERP modulaire des PME industrielles<\/h3><p>Le document de r\u00e9f\u00e9rence pour d\u00e9couvrir Synoptic ERP, le pr\u00e9senter \u00e0 votre direction et \u00e0 vos \u00e9quipes, et pr\u00e9parer un premier \u00e9change avec nos consultants.<\/p><p class=\"syn-doc-feat-toc-t\">Au sommaire<\/p><ul class=\"syn-doc-checks\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Vos enjeux m\u00e9tier et nos r\u00e9ponses<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Notre accompagnement \u00e0 chaque \u00e9tape du projet<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Les modules de Synoptic ERP<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Int\u00e9grations et interfaces<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Synoptic ERP en situation<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Certifications Qualiopi et ISO 27001<\/span><\/li><\/ul><div class=\"syn-doc-btns\"><a class=\"syn-doc-btn\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger la pr\u00e9sentation<\/a><a class=\"syn-doc-btn syn-doc-btn-ghost\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"widgets\"><\/span>Voir les fonctionnalit\u00e9s<\/a><\/div><p class=\"syn-doc-cat-meta\">PDF \u00b7 20 pages \u00b7 9,3 Mo<\/p><\/div><\/div><\/section><section class=\"syn-doc-section\" id=\"fonctionnalites\"><h2 class=\"syn-doc-h2\">Documentation par fonctionnalit\u00e9<\/h2><p class=\"syn-doc-intro\">Une pr\u00e9sentation ou une fiche par module pour approfondir un sujet pr\u00e9cis : fonctions, b\u00e9n\u00e9fices et exemples d'utilisation.<\/p><ul class=\"syn-doc-docs\"><li class=\"syn-doc-doc\"><a class=\"syn-doc-doc-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-gestion-a-laffaire-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-doc-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-gestion-a-laffaire-2026-v2.webp\" alt=\"Couverture de la pr\u00e9sentation Gestion \u00e0 l'affaire de Synoptic ERP\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><span class=\"syn-doc-doc-badge\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span>Pr\u00e9sentation \u00b7 12 pages<\/span><\/a><div class=\"syn-doc-doc-body\"><h3 class=\"syn-doc-h3\">Gestion \u00e0 l'affaire<\/h3><p>Pour les fabricants sur mesure, de machines sp\u00e9ciales et de petites s\u00e9ries : piloter chaque affaire, de l'\u00e9tude \u00e0 la facturation.<\/p><ul class=\"syn-doc-doc-toc\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Les enjeux de la gestion \u00e0 l'affaire<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Les modules mobilis\u00e9s<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Synoptic ERP en situation<\/span><\/li><\/ul><div class=\"syn-doc-doc-foot\"><a class=\"syn-doc-btn syn-doc-btn-sm\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-gestion-a-laffaire-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger (6,1 Mo)<\/a><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/erp-gestion-a-laffaire\/\">Voir le module<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/div><\/li><li class=\"syn-doc-doc\"><a class=\"syn-doc-doc-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-Synoptic-ERP-BI-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-doc-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-bi-myreport-2026-v2.webp\" alt=\"Couverture de la pr\u00e9sentation Business Intelligence avec MyReport de Synoptic ERP\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><span class=\"syn-doc-doc-badge\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span>Pr\u00e9sentation \u00b7 12 pages<\/span><\/a><div class=\"syn-doc-doc-body\"><h3 class=\"syn-doc-h3\">Business Intelligence avec MyReport<\/h3><p>La BI en synergie avec votre ERP : collecter, mod\u00e9liser, analyser et partager vos indicateurs cl\u00e9s.<\/p><ul class=\"syn-doc-doc-toc\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>La BI pas \u00e0 pas<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>La BI embarqu\u00e9e dans Synoptic ERP<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Les modules disponibles<\/span><\/li><\/ul><div class=\"syn-doc-doc-foot\"><a class=\"syn-doc-btn syn-doc-btn-sm\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-Synoptic-ERP-BI-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger (5,0 Mo)<\/a><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/erp-business-intelligence\/\">Voir le module<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/div><\/li><li class=\"syn-doc-doc\"><a class=\"syn-doc-doc-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/CRM-Web-Presentation-globale-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-doc-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-crm-web-2026-v2.webp\" alt=\"Couverture de la pr\u00e9sentation CRM Web de Synoptic ERP\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><span class=\"syn-doc-doc-badge\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span>Pr\u00e9sentation \u00b7 12 pages<\/span><\/a><div class=\"syn-doc-doc-body\"><h3 class=\"syn-doc-h3\">CRM Web<\/h3><p>Une relation client centralis\u00e9e sur la m\u00eame base que l'ERP, accessible sur PC, smartphone et tablette.<\/p><ul class=\"syn-doc-doc-toc\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Fiche tiers et actions commerciales<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Tourn\u00e9e commerciale et g\u00e9olocalisation<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Synchronisation Outlook 365 et Exchange<\/span><\/li><\/ul><div class=\"syn-doc-doc-foot\"><a class=\"syn-doc-btn syn-doc-btn-sm\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/CRM-Web-Presentation-globale-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger (4,2 Mo)<\/a><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/crm\/\">Voir le module<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/div><\/li><li class=\"syn-doc-doc\"><a class=\"syn-doc-doc-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/03\/Fiche-fonction-SAV-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-doc-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-sav-2026-v2.webp\" alt=\"Couverture de la fiche fonction Module SAV de Synoptic ERP\" width=\"720\" height=\"540\" loading=\"lazy\" decoding=\"async\"><span class=\"syn-doc-doc-badge\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span>Fiche fonction \u00b7 11 pages<\/span><\/a><div class=\"syn-doc-doc-body\"><h3 class=\"syn-doc-h3\">Module SAV<\/h3><p>Ticketing, gestion du parc client, ordres d'intervention et application web SAV et chantier.<\/p><ul class=\"syn-doc-doc-toc\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Le contr\u00f4le des \u00e9tapes du SAV<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>La gestion du parc client<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>L'outil de ticketing<\/span><\/li><\/ul><div class=\"syn-doc-doc-foot\"><a class=\"syn-doc-btn syn-doc-btn-sm\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/03\/Fiche-fonction-SAV-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger (3,3 Mo)<\/a><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/erp-sav\/\">Voir le module<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/div><\/li><li class=\"syn-doc-doc\"><a class=\"syn-doc-doc-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/05\/Fiche-fonction-CAO-DAO-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-doc-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-cao-dao-2026-v2.webp\" alt=\"Couverture de la fiche fonction Interface CAO\/DAO de Synoptic ERP\" width=\"720\" height=\"540\" loading=\"lazy\" decoding=\"async\"><span class=\"syn-doc-doc-badge\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span>Fiche fonction \u00b7 12 pages<\/span><\/a><div class=\"syn-doc-doc-body\"><h3 class=\"syn-doc-h3\">Interface CAO\/DAO<\/h3><p>Le pont entre le bureau d'\u00e9tudes et l'ERP : import des nomenclatures, gestion des indices, bon plan au bon endroit.<\/p><ul class=\"syn-doc-doc-toc\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Un import compatible avec votre CAO\/DAO<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Indices et propagation des \u00e9volutions<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Int\u00e9gration native E-PDM<\/span><\/li><\/ul><div class=\"syn-doc-doc-foot\"><a class=\"syn-doc-btn syn-doc-btn-sm\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/05\/Fiche-fonction-CAO-DAO-Synoptic-ERP-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger (2,8 Mo)<\/a><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/erp-interface-cao-dao\/\">Voir le module<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/div><\/li><li class=\"syn-doc-doc\"><a class=\"syn-doc-doc-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-SIRH-Synoriel-2026.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-doc-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-sirh-synoriel-2026-v2.webp\" alt=\"Couverture de la pr\u00e9sentation SIRH Synoriel de Synoptic ERP\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><span class=\"syn-doc-doc-badge\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"picture_as_pdf\"><\/span>Pr\u00e9sentation \u00b7 16 pages<\/span><\/a><div class=\"syn-doc-doc-body\"><h3 class=\"syn-doc-h3\">SIRH Synoriel<\/h3><p>Le SIRH modulaire, autonome ou en synergie avec Synoptic ERP : personnel, entretiens, cong\u00e9s, temps, comp\u00e9tences et formations.<\/p><ul class=\"syn-doc-doc-toc\"><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Gestion du personnel et des entretiens<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Cong\u00e9s, absences, temps et activit\u00e9s<\/span><\/li><li><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"check_circle\"><\/span><span>Comp\u00e9tences, formations et BI RH<\/span><\/li><\/ul><div class=\"syn-doc-doc-foot\"><a class=\"syn-doc-btn syn-doc-btn-sm\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/03\/Presentation-SIRH-Synoriel-2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger (5,7 Mo)<\/a><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/sirh-synoriel-gestion-ressources-humaines\/\">Voir le module<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/div><\/li><\/ul><\/section><section class=\"syn-doc-section\" id=\"secteurs\"><h2 class=\"syn-doc-h2\">Documentation par secteur d'activit\u00e9<\/h2><p class=\"syn-doc-intro\">Synoptic ERP s'adapte aux contraintes de chaque industrie. Retrouvez la page consacr\u00e9e \u00e0 votre secteur et, pour quatre d'entre eux, le catalogue \u00e0 t\u00e9l\u00e9charger.<\/p><ul class=\"syn-doc-sect-links\"><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-mecanique-metallurgie\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"precision_manufacturing\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">M\u00e9tallurgie et m\u00e9canique<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-machines-speciales\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"settings_suggest\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Machines sp\u00e9ciales<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-chimie-peinture\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"science\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Chimie et peinture<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-sante-laboratoires\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"biotech\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Sant\u00e9 et laboratoires<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-enseignes-signaletique\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"signpost\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Enseignes<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-agroalimentaire\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"bakery_dining\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Agroalimentaire<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-logistique\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"warehouse\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Logistique<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><li><a class=\"syn-doc-sect-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/secteurs\/erp-imprimerie-textile-plasturgie-btp\/\"><span class=\"syn-doc-sect-link-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"category\"><\/span><\/span><span class=\"syn-doc-sect-link-txt\">Autres activit\u00e9s<\/span><span class=\"material-symbols-outlined syn-doc-sect-link-go\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/li><\/ul><h3 class=\"syn-doc-h3 syn-doc-sub\">Catalogues sectoriels \u00e0 t\u00e9l\u00e9charger<\/h3><ul class=\"syn-doc-cats\"><li class=\"syn-doc-cat\"><a class=\"syn-doc-cat-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-M%C3%A9canique.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-cat-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-catalogue-mecanique-v2.webp\" alt=\"Couverture du catalogue Synoptic ERP m\u00e9canique\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><\/a><div class=\"syn-doc-cat-body\"><h4 class=\"syn-doc-cat-title\">Synoptic ERP m\u00e9canique<\/h4><p class=\"syn-doc-cat-meta\">Catalogue \u00b7 PDF \u00b7 22 pages \u00b7 5,1 Mo<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-M%C3%A9canique.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger<\/a><\/div><\/li><li class=\"syn-doc-cat\"><a class=\"syn-doc-cat-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-Machines-Sp%C3%A9ciales.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-cat-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-catalogue-machines-speciales-v2.webp\" alt=\"Couverture du catalogue Synoptic ERP machines sp\u00e9ciales\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><\/a><div class=\"syn-doc-cat-body\"><h4 class=\"syn-doc-cat-title\">Synoptic ERP machines sp\u00e9ciales<\/h4><p class=\"syn-doc-cat-meta\">Catalogue \u00b7 PDF \u00b7 20 pages \u00b7 4,7 Mo<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-Machines-Sp%C3%A9ciales.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger<\/a><\/div><\/li><li class=\"syn-doc-cat\"><a class=\"syn-doc-cat-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-Chimie-Peinture.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-cat-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-catalogue-chimie-peinture-v2.webp\" alt=\"Couverture du catalogue Synoptic ERP chimie et peinture\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><\/a><div class=\"syn-doc-cat-body\"><h4 class=\"syn-doc-cat-title\">Synoptic ERP chimie et peinture<\/h4><p class=\"syn-doc-cat-meta\">Catalogue \u00b7 PDF \u00b7 13 pages \u00b7 3,1 Mo<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-Chimie-Peinture.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger<\/a><\/div><\/li><li class=\"syn-doc-cat\"><a class=\"syn-doc-cat-cover\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-Laboratoires-Sant%C3%A9.pdf\" target=\"_blank\" rel=\"noopener\" tabindex=\"-1\" aria-hidden=\"true\"><img loading=\"lazy\" class=\"syn-doc-cat-img\" src=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2026\/10\/couverture-doc-catalogue-sante-v2.webp\" alt=\"Couverture du catalogue Synoptic ERP sant\u00e9 et laboratoires\" width=\"720\" height=\"509\" loading=\"lazy\" decoding=\"async\"><\/a><div class=\"syn-doc-cat-body\"><h4 class=\"syn-doc-cat-title\">Synoptic ERP sant\u00e9 et laboratoires<\/h4><p class=\"syn-doc-cat-meta\">Catalogue \u00b7 PDF \u00b7 20 pages \u00b7 3,5 Mo<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/wp-content\/uploads\/2020\/06\/Catalogue-Synoptic-Laboratoires-Sant%C3%A9.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger<\/a><\/div><\/li><\/ul><\/section><section class=\"syn-doc-section\" id=\"sage\"><h2 class=\"syn-doc-h2\">Documentation Sage<\/h2><p class=\"syn-doc-intro\">Comptabilit\u00e9, immobilisations, moyens de paiement, tr\u00e9sorerie et paie : les solutions Sage compl\u00e8tent Synoptic ERP pour la gestion financi\u00e8re.<\/p><div class=\"syn-doc-sage\"><div class=\"syn-doc-sage-text\"><p>Nous sommes centre de comp\u00e9tences SAGE pour la gestion financi\u00e8re et la paie en tant qu\u2019\u00e9diteur et int\u00e9grateur de Synoptic ERP.<\/p><p>Cette double qualification nous permet d\u2019assurer l\u2019installation, la formation et le support de vos outils.<\/p><ul class=\"syn-doc-chips\"><li class=\"syn-doc-chip\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"account_balance\"><\/span>Comptabilit\u00e9<\/li><li class=\"syn-doc-chip\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"domain\"><\/span>Immobilisations<\/li><li class=\"syn-doc-chip\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"credit_card\"><\/span>Moyens de paiement<\/li><li class=\"syn-doc-chip\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"savings\"><\/span>Tr\u00e9sorerie<\/li><li class=\"syn-doc-chip\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"payments\"><\/span>Paie<\/li><\/ul><p>Vous souhaitez int\u00e9grer les solutions SAGE au sein de votre entreprise ?<\/p><div class=\"syn-doc-btns\"><a class=\"syn-doc-btn\" href=\"https:\/\/www.synoptic-erp.com\/fr\/fonctionnalites\/erp-comptabilite-finances-rh\/\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span>Consultez la page d\u00e9di\u00e9e<\/a><\/div><\/div><div class=\"syn-doc-sage-card\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"description\"><\/span><\/span><h3 class=\"syn-doc-h3\">Documentation officielle Sage<\/h3><p>Les fiches produits et d\u00e9coupages fonctionnels \u00e0 jour des solutions Sage 100 (comptabilit\u00e9, immobilisations, moyens de paiement, tr\u00e9sorerie, paie et RH) sont publi\u00e9s directement par Sage.<\/p><a class=\"syn-doc-btn syn-doc-btn-ghost\" href=\"https:\/\/www.sage.com\/fr-fr\/documentations-produits\/\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"open_in_new\"><\/span>Consulter la documentation Sage<\/a><\/div><\/div><\/section><section class=\"syn-doc-section\" id=\"support\"><h2 class=\"syn-doc-h2\">Support \u00e0 distance pour les clients Synoptic ERP<\/h2><p class=\"syn-doc-intro\">Pour faciliter l\u2019assistance technique, notre \u00e9quipe peut intervenir directement sur votre poste gr\u00e2ce \u00e0 un outil de prise en main \u00e0 distance.<\/p><ol class=\"syn-doc-sup\"><li class=\"syn-doc-sup-step\"><span class=\"syn-doc-sup-num\">1<\/span><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span><\/span><h3 class=\"syn-doc-h3\">T\u00e9l\u00e9chargez l'outil<\/h3><p>T\u00e9l\u00e9chargez l'utilitaire TeamViewer depuis le bouton ci-dessous.<\/p><\/li><li class=\"syn-doc-sup-step\"><span class=\"syn-doc-sup-num\">2<\/span><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"key\"><\/span><\/span><h3 class=\"syn-doc-h3\">Communiquez vos codes<\/h3><p>Une fois l'application lanc\u00e9e, communiquez l'identifiant et le mot de passe temporaire \u00e0 notre \u00e9quipe.<\/p><\/li><li class=\"syn-doc-sup-step\"><span class=\"syn-doc-sup-num\">3<\/span><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"support_agent\"><\/span><\/span><h3 class=\"syn-doc-h3\">Nous intervenons<\/h3><p>Nous acc\u00e9dons \u00e0 votre ordinateur et vous accompagnons dans la r\u00e9solution de votre demande.<\/p><\/li><\/ol><div class=\"syn-doc-sup-foot\"><a class=\"syn-doc-btn\" href=\"https:\/\/support.proges.com\/\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"download\"><\/span>T\u00e9l\u00e9charger l'outil de support (TeamViewer)<\/a><\/div><div class=\"syn-doc-note\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"verified_user\"><\/span><p>Cette connexion est s\u00e9curis\u00e9e, temporaire et uniquement active pendant la session de support. Ne lancez l'outil qu'\u00e0 la demande d'un technicien Proges Plus, et ne communiquez jamais vos codes \u00e0 un interlocuteur que vous ne connaissez pas.<\/p><\/div><\/section><section class=\"syn-doc-section\" id=\"ressources\"><h2 class=\"syn-doc-h2\">Pour aller plus loin<\/h2><p class=\"syn-doc-intro\">D'autres ressources pour pr\u00e9parer votre projet ERP ou tirer le meilleur de Synoptic ERP.<\/p><ul class=\"syn-doc-cards syn-doc-cards-3\"><li class=\"syn-doc-card syn-doc-card-row\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"quiz\"><\/span><\/span><div><h3 class=\"syn-doc-h3\">FAQ ERP industriel<\/h3><p>Les r\u00e9ponses aux questions les plus pos\u00e9es sur Synoptic ERP et les projets ERP.<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/faq-erp-industriel\/\">Lire la FAQ<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/li><li class=\"syn-doc-card syn-doc-card-row\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"dictionary\"><\/span><\/span><div><h3 class=\"syn-doc-h3\">Lexique ERP et industrie<\/h3><p>Les d\u00e9finitions des termes de l'ERP, de la production et de la logistique.<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/lexique-erp\/\">Ouvrir le lexique<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/li><li class=\"syn-doc-card syn-doc-card-row\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"route\"><\/span><\/span><div><h3 class=\"syn-doc-h3\">M\u00e9thode de d\u00e9ploiement<\/h3><p>Les \u00e9tapes d'un projet Synoptic ERP, du cadrage au d\u00e9marrage.<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/methode-deploiement-erp\/\">D\u00e9couvrir la m\u00e9thode<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/li><li class=\"syn-doc-card syn-doc-card-row\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"school\"><\/span><\/span><div><h3 class=\"syn-doc-h3\">Nos formations<\/h3><p>Des formations certifi\u00e9es Qualiopi pour rendre vos \u00e9quipes autonomes.<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/nos-formations\/\">Voir les formations<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/li><li class=\"syn-doc-card syn-doc-card-row\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"format_quote\"><\/span><\/span><div><h3 class=\"syn-doc-h3\">R\u00e9f\u00e9rences clients<\/h3><p>Des PME industrielles racontent leur projet avec Synoptic ERP.<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/references-clients-erp\/\">Lire les t\u00e9moignages<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/li><li class=\"syn-doc-card syn-doc-card-row\"><span class=\"syn-doc-card-icon\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"hub\"><\/span><\/span><div><h3 class=\"syn-doc-h3\">Int\u00e9grations et API<\/h3><p>Les logiciels et services connect\u00e9s \u00e0 Synoptic ERP.<\/p><a class=\"syn-doc-link\" href=\"https:\/\/www.synoptic-erp.com\/fr\/integrations-api-erp\/\">Voir les int\u00e9grations<span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"arrow_forward\"><\/span><\/a><\/div><\/li><\/ul><\/section><section class=\"syn-doc-section\" id=\"faq\"><h2 class=\"syn-doc-h2\">Questions fr\u00e9quentes sur la documentation Synoptic ERP<\/h2><div class=\"syn-doc-faq\"><details class=\"syn-doc-faq-item\" open><summary><h3 class=\"syn-doc-faq-q\">La documentation Synoptic ERP est-elle gratuite ?<\/h3><span class=\"syn-doc-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"syn-doc-faq-a\"><p>Oui. Les plaquettes, fiches et catalogues de cette page se t\u00e9l\u00e9chargent gratuitement et sans inscription, au format PDF.<\/p><\/div><\/details><details class=\"syn-doc-faq-item\"><summary><h3 class=\"syn-doc-faq-q\">Quel document lire en premier pour d\u00e9couvrir Synoptic ERP ?<\/h3><span class=\"syn-doc-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"syn-doc-faq-a\"><p>La pr\u00e9sentation g\u00e9n\u00e9rale 2026. En 20 pages, elle pr\u00e9sente la d\u00e9marche, l'accompagnement, les modules, les int\u00e9grations et les certifications de Proges Plus. Les fiches par fonctionnalit\u00e9 permettent ensuite d'approfondir un module.<\/p><\/div><\/details><details class=\"syn-doc-faq-item\"><summary><h3 class=\"syn-doc-faq-q\">Comment fonctionne le support \u00e0 distance de Synoptic ERP ?<\/h3><span class=\"syn-doc-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"syn-doc-faq-a\"><p>T\u00e9l\u00e9chargez l'utilitaire TeamViewer depuis cette page, lancez-le, puis communiquez l'identifiant et le mot de passe temporaire \u00e0 notre \u00e9quipe. La connexion est s\u00e9curis\u00e9e, temporaire et uniquement active pendant la session de support.<\/p><\/div><\/details><details class=\"syn-doc-faq-item\"><summary><h3 class=\"syn-doc-faq-q\">Synoptic ERP fonctionne-t-il avec Sage ?<\/h3><span class=\"syn-doc-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"syn-doc-faq-a\"><p>Oui. Proges Plus est centre de comp\u00e9tences Sage pour la gestion financi\u00e8re et la paie, en tant qu'\u00e9diteur et int\u00e9grateur de Synoptic ERP. Cette double qualification lui permet d'assurer l'installation, la formation et le support des solutions Sage.<\/p><\/div><\/details><details class=\"syn-doc-faq-item\"><summary><h3 class=\"syn-doc-faq-q\">Qui \u00e9dite Synoptic ERP ?<\/h3><span class=\"syn-doc-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"syn-doc-faq-a\"><p>Synoptic ERP est \u00e9dit\u00e9 par Proges Plus, une entreprise fran\u00e7aise dont le si\u00e8ge social est situ\u00e9 \u00e0 Willems, dans la m\u00e9tropole lilloise. Proges Plus con\u00e7oit, int\u00e8gre et maintient Synoptic ERP depuis 1985.<\/p><\/div><\/details><details class=\"syn-doc-faq-item\"><summary><h3 class=\"syn-doc-faq-q\">Comment voir Synoptic ERP en fonctionnement ?<\/h3><span class=\"syn-doc-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"syn-doc-faq-a\"><p>Vous pouvez r\u00e9server une d\u00e9monstration avec nos \u00e9quipes ou nous \u00e9crire depuis la page contact.<\/p><\/div><\/details><\/div><\/section><section class=\"syn-doc-cta\"><p class=\"syn-doc-eyebrow\">Passez \u00e0 l'action<\/p><h2 class=\"syn-doc-cta-title\">Vos documents en main, parlons de votre projet<\/h2><p class=\"syn-doc-cta-text\">\u00c9changez avec nos \u00e9quipes sur vos enjeux et d\u00e9couvrez Synoptic ERP en d\u00e9monstration.<\/p><div class=\"syn-doc-btns syn-doc-btns-center\"><a class=\"syn-doc-btn syn-doc-btn-white\" href=\"https:\/\/calendly.com\/adrien-bachelet\/30min\" target=\"_blank\" rel=\"noopener\"><span class=\"material-symbols-outlined\" aria-hidden=\"true\" data-i=\"calendar_month\"><\/span>Demander une d\u00e9monstration<\/a><a class=\"syn-doc-btn syn-doc-btn-outline\" href=\"https:\/\/www.synoptic-erp.com\/fr\/contact\/\">Nous contacter<\/a><\/div><\/section><\/div><script type=\"application\/ld+json\">[{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"La documentation Synoptic ERP est-elle gratuite ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. 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