{"id":3193,"date":"2020-05-28T14:33:57","date_gmt":"2020-05-28T12:33:57","guid":{"rendered":"https:\/\/synoptic-erp.com\/temoignages\/alfi-technologies-sav\/"},"modified":"2020-07-30T10:16:38","modified_gmt":"2020-07-30T08:16:38","slug":"alfi-technologies-after-sales-service","status":"publish","type":"testimony","link":"https:\/\/www.synoptic-erp.com\/en\/testimonials\/alfi-technologies-after-sales-service\/","title":{"rendered":"ALFI Technologies &#8211; After-sales service"},"content":{"rendered":"<h3><span style=\"color: #4164e6;\">The use of Synoptic ERP at ALFI Technologies\u00a0<\/span><\/h3>\n<p>&#8220;For more than 20 years Proges Plus has accompanied the companies of the ALFI Technologies group in their industrial developments by supplying and constantly adapting the tools of its information system. This adaptation is made possible by the listening capacity of the Proges Plus teams.<\/p>\n<p>In addition to the classic order, procurement and stock modules that we use, the recent manufacturing management module is the cornerstone to support our project activity.<\/p>\n<p>Recently Proges Plus has developed a web client portal interfaced with the after-sales service module. With this portal the customer can find the documents related to his equipment and has the possibility to open tickets to obtain information or to be informed of incidents.&#8221;<\/p>\n<p><strong><span style=\"color: #4164e6;\">Jean-Pierre Barrault, Quality Director, ALFI Technologies<\/span><\/strong><\/p>\n<h5><span style=\"color: #4164e6;\">&gt; <a style=\"color: #4164e6;\" href=\"http:\/\/www.alfi-technologies.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Visit the ALFI Technologies website\u00a0<\/a><\/span><\/h5>\n<p>Specialising in the engineering and manufacture of handling lines and automated production solutions, the ALFI Technologies Group has developed a unique know-how on the markets :<\/p>\n<ul>\n<li>Intralogistics (logistics and courier centers, paper, aeronautics and pneumatic industries).<\/li>\n<li>Building materials (production solutions for terracotta, concrete, insulation and complex materials).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>With this after-sales service portal the customer can find the documents related to his equipment and has the possibility to open tickets to get information or to be informed about incidents.<\/p>\n","protected":false},"template":"","class_list":["post-3193","testimony","type-testimony","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ALFI Technologies - After-sales service - Synoptic ERP<\/title>\n<meta name=\"description\" content=\"Customer Testimonial Synoptic ERP software. For more than 20 years, Proges Plus has accompanied the companies of the ALFI Technologies group in their development.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synoptic-erp.com\/en\/testimonials\/alfi-technologies-after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ALFI Technologies - After-sales service - Synoptic ERP\" \/>\n<meta property=\"og:description\" content=\"Customer Testimonial Synoptic ERP software. 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